Privacy Policy

Thank you for visiting the JUSTBOOKS® online store and reviewing our privacy policy and security guarantee.

We are committed to respecting your privacy and recognise your need for appropriate protection and management of personal information you share with us. The phrase ‘personal information’ applies to any information by which you can be identified, such as your name, mailing address, e-mail address, telephone number, etc. The purpose of this policy is to explain how we handle information we collect from you during your visit to our web site.

Collecting Information About You
Creating an account on this website requires information such as your name, shipping/billing address, telephone number and e-mail address. This information enables us to provide you with a professional service in terms of communicating to address questions or issues specific to your order and to successfully deliver the items ordered.


If you choose not to provide the information required, you may be unable to purchase products, or access certain services, offers or content on the JUSTBOOKS® web site.

Using Information About You
We use the personal information you provide for internal purposes, such as confirming and tracking your order, subscription or registration, analyzing trends and statistics and informing you of new products, services or offers if you subscribe to our newsletter. We do not share or cross-reference your personal information with any other entity or partner whatsoever. When contracting with our service providers, such as a courier service, we only provide the information needed for them to perform these services.


Although unlikely, in certain instances we may disclose your personal information when we have reason to believe that it is necessary to identify, contact or bring legal action against persons or entities that may be causing injury to you, to the JUSTBOOKS® website, or to our parent company SA School and Office Supplies (Pty) Ltd, or to others. We may also disclose your personal information when we believe the law requires it.

Editing, Updating, Correcting and Deleting Information About You
We want to communicate with you only if you want to hear from us. Creating an account on the JUSTBOOKS® site is entirely voluntary. The benefit of creating an account on the website is that it enables you to check out faster, save multiple shipping addresses, access your order history, track new orders and save items to a wishlist. You are able to update or change your account details yourself once signed in.


If you'd like to subscribe to our newsletter simply fill in the newsletter panel. You only need to supply us with your first name and e-mail address. If you prefer not to receive information from JUSTBOOKS® send us an E-mail to that effect and we will remove your details from our database.

Cookies
Our web site uses cookies. A cookie is a small amount of data that is sent to your browser from a web server and stored on your computer’s hard drive. It allows our site to recognise your preferences and interests upon returning and also assists in downloading information or pages from our site to your computer more speedily. Cookies can be managed and/or deleted from your computer in the Tools/Internet Options section of your browser’s Menu Toolbar. You can generally set your browser to not accept cookies or to notify you when you are sent a cookie, giving you the option to decide whether or not to accept it.

Security
No data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee or warrant the security of any information you transmit to or from our web site, and you do so at your own risk.


We urge you to keep your password in a safe place and not to divulge it to anyone. Also remember to log off your account and close your browser window when you have finished your visit. This is to ensure that others cannot access your account, especially if you are sharing a computer with someone else or are using a computer in a public place such as a library or Internet café.

Your Feedback
In order to ensure best practice and help us improve our privacy policy, please give us your feedback. You may E-mail or call us at 0861 0861 02 during business hours.